> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vidgo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Frequently asked questions about Vidgo API

# Frequently Asked Questions

Everything you need to know before you ship.

<AccordionGroup>
  <Accordion title="What is Vidgo API?">
    Vidgo API is an AI infrastructure platform 80% cheaper than fal.ai. It gives you unified access to top AI models with one key, predictable pricing, and production-ready reliability.
  </Accordion>

  <Accordion title="How do I get an API key?">
    Create an account and generate your API key instantly from the dashboard.
  </Accordion>

  <Accordion title="Is there a free tier?">
    New accounts receive free credits so you can test models before scaling.
  </Accordion>

  <Accordion title="Which models are available?">
    We support leading image, video, and music models, with new additions every week.
  </Accordion>

  <Accordion title="Do you offer enterprise support?">
    Yes. Contact our team to discuss custom pricing, SLAs, and dedicated support.
  </Accordion>

  <Accordion title="Why are you cheaper than fal.ai?">
    We partner with multiple premium channels to secure highly competitive rates. Unlike fal.ai, we don't have operational overhead or advertising expenses, allowing us to pass these savings directly to our users.
  </Accordion>

  <Accordion title="What are the prices for Nano Banana Pro and Sora 2?">
    Nano Banana Pro: 1K/2K resolution at $0.03 (80% cheaper than fal.ai's $0.15), 4K at $0.03 (90% cheaper than fal.ai's $0.30). Sora 2: 10s video at $0.05 (95% cheaper than fal.ai's $1.00), 15s at $0.05 (95% cheaper than fal.ai's $1.50). All prices include audio generation.
  </Accordion>

  <Accordion title="Which music model do you use?">
    We use Suno's official models, including the latest v5 model. Our music API supports generating tracks up to 8 minutes long with professional quality.
  </Accordion>

  <Accordion title="Will I be charged for failed requests?">
    No. We have transparent pricing and only charge for successful generations. Failed requests will automatically refund your credits.
  </Accordion>

  <Accordion title="What payment methods do you support?">
    We support multiple payment methods including Stripe (credit/debit cards), WeChat Pay, and cryptocurrency payments for maximum flexibility.
  </Accordion>

  <Accordion title="How can I contact support if I have issues?">
    You can reach us at [support@vidgo.ai](mailto:support@vidgo.ai). We're also gradually launching additional support channels like Discord - stay tuned for announcements on our website.
  </Accordion>
</AccordionGroup>